360 Legal Forms Refund Policy

We strive to ensure you’re always satisfied with our service. If you encounter a problem, don’t hesitate to contact us at 877-360-1160, [email protected], or through Live Chat on our website. We’ll be happy to help resolve your issue. 

Of course, we understand that some situations call for refunds or cancellations. While we’re sad to see you go, we want to make sure it’s an easy process for you. Contact us to have one of our customer representatives guide you through the process.

For more information on our refund and subscription policies, please see the information below.

Refunds

Refund requests must be submitted within 60 days of purchase. Refunds are issued to the same payment method used during the purchase, or you can choose to receive a credit for future 360 Legal Forms purchases. All state fees, third-party fees, and shipping costs are non-refundable.

Subscriptions

You’re responsible for your 360 Legal Forms subscription fees unless you cancel your subscription or it is terminated. Your subscription will automatically renew based on your plan, and the card on file will be charged all account charges, including applicable taxes and fees. For example, if you purchased the monthly subscription, your plan will renew at the same time the following month. 

If you’d like to cancel your subscription, send us a message at [email protected], call us at 877-360-1160, or follow these steps to cancel your account. Your subscription and account will remain active until your current subscription term ends. Once your account is terminated, you’ll lose access to the services related to your subscription.

When you’re ready to come back, we’re here for you! If you want to subscribe again in the future, visit our website or contact us to get started.